![]() ![]() We recommend that you use caution in buying products from unauthorized resellers as these products may have been tampered with or mishandled. Please note that MIELLE will not be able to honor any exchange or refund for any products sold on Amazon® or eBay® by unauthorized retailers. We are alerting our valued customers, retailer and distributor partners that we are aware of this issue and actively working to resolve this situation. We are aware of unauthorized parties selling counterfeit MIELLE on Amazon® and eBay®. Submit a ticket with photos of the damages and necessary information to support your claim and we will be happy to assist you. If any item is damaged upon arrival, please Please inspect your package as soon as it arrives at its destination. It is possible for items to shift in transit, as well as for wear and tear to appear on the package due to handling by the carrier. Have your tracking number available to provide to the carrier to assist with the investigation. Please contact the carrier for any information regarding the delivery. It is up to the customer to provide an accurate address when entering their shipping information. Upon inquiry, Mielle Organics LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. Mielle Organics LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order. Once an order has been submitted, no edits or cancellations can be made. Mielle is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer no refunds will be provided if any parts of the address are incorrect. If a package is returned to Mielle Organics LLC due to an incorrect or incomplete shipping address provided by a customer, the customer was not home for delivery or if the package exceeded the maximum amount of time to be held at a pick-up location, the customer will be responsible for the redelivery costs. Orders processed on Friday after 3pm CST will continue processing on the following business day.) Incorrect Shipping Information (Business days include Monday through Friday and exclude holidays and weekends. All orders processed after 3pm CST will be considered next business day orders. Please allow up to 15 business days for us to process your order. We are are currently not accepting international orders on our website. We offer UPS Ground standard shipping.ĭelivery options for PO Box addresses & U.S. Please allow 10-15 business days to process your order. We are currently experiencing shipping delays.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |